Privacy Policy – Prime Clearance
Effective Date: 16 May 2026
 
Prime Clearance respects your privacy and is committed to protecting any personal information you provide when using our rubbish clearance services.
Who We Are
Prime Clearance is a UK-based rubbish clearance and waste removal company.
 
Information We Collect:
We may collect the following information when you contact us or use our services:

• Name

• Phone number

• Email address

• Collection address

• Photos of waste/items for collection

• Messages sent through Facebook, WhatsApp, phone, email, or our website
   

How We Use Your Information
We use your information to:

• Provide quotes and bookings

• Carry out rubbish clearance services

• Contact you regarding your enquiry or appointment

• Improve our customer service

• Meet legal and business obligations
   

Sharing Your Information
Prime Clearance does not sell or rent your personal information to third parties.
Information may only be shared where necessary with:

• Licensed waste disposal and recycling facilities

• Payment providers

• Legal authorities where required by law
   

Data Security
We take reasonable steps to keep your information secure and protected from unauthorised access or misuse.
How Long We Keep Information
We only keep customer information for as long as reasonably necessary for business, legal, or accounting purposes.
 
Your Rights
Under UK data protection laws, you have the right to:

• Request access to your personal information

• Ask for incorrect information to be corrected

• Request deletion of your data where appropriate

Cookies and Website Usage
If our website uses cookies or analytics tools, they are used only to improve website performance and user experience.
Changes to This Policy
Prime Clearance may update this Privacy Policy from time to time. Any changes will be posted on our website or social media pages.
Contact
For any privacy-related questions, please contact Prime Clearance through our official phone number, Facebook page, or email address.